{"id":165,"date":"2023-11-26T20:12:56","date_gmt":"2023-11-26T20:12:56","guid":{"rendered":"https:\/\/milcrofton.gov\/milcrofton_newsite\/?page_id=165"},"modified":"2023-12-21T16:26:35","modified_gmt":"2023-12-21T16:26:35","slug":"how-to-read-your-meter","status":"publish","type":"page","link":"https:\/\/milcrofton.gov\/milcrofton_newsite\/how-to-read-your-meter\/","title":{"rendered":"How To Read Your Meter"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_two_third  avia-builder-el-first   container_wrap fullsize'  >\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70\">\n#top #wrap_all .avia-slideshow .av-slideshow-caption.av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 .avia-caption-title{\nfont-size:44px;\ncolor:#ffffff;\n}\n#top .avia-slideshow .av-slideshow-caption.av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 .avia-caption-content{\nfont-size:22px;\ncolor:#ffffff;\n}\n#top .avia-slideshow .av-slideshow-caption.av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 .avia-caption-content p{\nfont-size:22px;\n}\n<\/style>\n<div  class='avia-slideshow av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70 avia-slideshow-no scaling av_slideshow_full avia-fade-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 38.636363636364%;'><li  class='avia-slideshow-slide av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 caption_fullwidth caption_bottom'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title '  itemprop=\"name\" >HOW TO READ YOUR METER<\/h2><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" class=\"wp-image-565 avia-img-lazy-loading-not-565\"  src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER.jpg\" width=\"2200\" height=\"850\" title='subpageheaders_HOWTOREADMETER' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER.jpg 2200w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER-300x116.jpg 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER-1030x398.jpg 1030w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER-768x297.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER-1536x593.jpg 1536w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER-2048x791.jpg 2048w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER-1500x580.jpg 1500w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_HOWTOREADMETER-705x272.jpg 705w\" sizes=\"(max-width: 2200px) 100vw, 2200px\" \/><div class='av-section-color-overlay' style='opacity: 0.2; background-color: #000000; '><\/div><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-165'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1qahp-fbea974ffbeabfcd1bdda89c9cdb502b av_two_third  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><p><section  class='av_textblock_section av-lpfx2xaa-911735909424ca96b25af6a7644d1506 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>If you are visiting this page, more than likely Milcrofton Utility District staff members have directed you here for usage information; or you may have had a higher than expected usage on your monthly water bill. Please keep in mind, based on usage, you may or MAY NOT have a leak and your meter has noted continuous usage. There are many reasons for higher water bills. For example, leaking toilet(s), toilet handles sticking, dripping faucet(s), additional usage by guest\/family, or a myriad of other reasons. Below are early steps you may consider taking to determine if you possibly have a leak in your water piping before calling a plumber.<\/p>\n<p>If you have received a water utility bill with higher than expected usage for the month, please understand that water meters now are equipped with electronics that record consumption hourly. You may have received a phone call that your meter registered usage for 24 consecutive hours. This usage could be a measurement that equates to a very small drip or possibly a larger, more expensive leak. You have been notified of this continuous usage to provide you time to investigate your water usage and to possibly prevent a larger water bill. The following are steps you may consider in identifying a potential issue:<\/p>\n<p><strong>Step 1 \u2013 Verify your meter is not registering water usage when you are not intentionally using water.<\/strong><\/p>\n<p>Make sure you have turned off all faucets on the inside and outside of your house and turn off all water-consuming appliances in use such as washing machines, ice-makers, and dishwashers.<\/p>\n<p>Locate your water meter, which in most cases will be at one of your property corners or in the middle of the yard about five feet from the road right-of-way.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpfx9xi1-6dce26cdb6979f2a8bbafb2984107c99\">\n.avia-image-container.av-lpfx9xi1-6dce26cdb6979f2a8bbafb2984107c99 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lpfx9xi1-6dce26cdb6979f2a8bbafb2984107c99 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lpfx9xi1-6dce26cdb6979f2a8bbafb2984107c99 av-styling- avia-align-center  avia-builder-el-3  el_after_av_textblock  el_before_av_textblock '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-173 avia-img-lazy-loading-not-173 avia_image ' src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-1-1024x979_1.jpg\" alt='' title='Meter-Face-1-1024x979_1'  height=\"979\" width=\"1024\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-1-1024x979_1.jpg 1024w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-1-1024x979_1-300x287.jpg 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-1-1024x979_1-768x734.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-1-1024x979_1-705x674.jpg 705w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lpfx99c6-26c098979bb47a454b6c1b9f59b64c5a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Verify the water meter valve is in the \u201con\u201d position by making sure you have water at your faucets when turning them on, but make sure you turn the faucet off after verifying the water meter is on.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpfxaelj-7df44b17dbd2f57fd90af51a3ad83c76\">\n.avia-image-container.av-lpfxaelj-7df44b17dbd2f57fd90af51a3ad83c76 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lpfxaelj-7df44b17dbd2f57fd90af51a3ad83c76 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lpfxaelj-7df44b17dbd2f57fd90af51a3ad83c76 av-styling- avia-align-center  avia-builder-el-5  el_after_av_textblock  el_before_av_image '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-172 avia-img-lazy-loading-not-172 avia_image ' src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-selection-button-1024x979_2.jpg\" alt='' title='meter-face-selection-button-1024x979_2'  height=\"979\" width=\"1024\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-selection-button-1024x979_2.jpg 1024w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-selection-button-1024x979_2-300x287.jpg 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-selection-button-1024x979_2-768x734.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-selection-button-1024x979_2-705x674.jpg 705w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpfxasb4-610254a8f8a75459ce59180ed8c73c9e\">\n.avia-image-container.av-lpfxasb4-610254a8f8a75459ce59180ed8c73c9e img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lpfxasb4-610254a8f8a75459ce59180ed8c73c9e .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lpfxasb4-610254a8f8a75459ce59180ed8c73c9e av-styling- avia-align-center  avia-builder-el-6  el_after_av_image  el_before_av_image '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-174 avia-img-lazy-loading-not-174 avia_image ' src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3.jpg\" alt='' title='FlowIQ-2220-meter-face-1536x2048_3'  height=\"2048\" width=\"1536\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3.jpg 1536w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3-225x300.jpg 225w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3-773x1030.jpg 773w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3-768x1024.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3-1152x1536.jpg 1152w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3-1125x1500.jpg 1125w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/FlowIQ-2220-meter-face-1536x2048_3-529x705.jpg 529w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpfxb5cn-9cf971f92b7a5e6df6dd1fb417da6b07\">\n.avia-image-container.av-lpfxb5cn-9cf971f92b7a5e6df6dd1fb417da6b07 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lpfxb5cn-9cf971f92b7a5e6df6dd1fb417da6b07 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lpfxb5cn-9cf971f92b7a5e6df6dd1fb417da6b07 av-styling- avia-align-center  avia-builder-el-7  el_after_av_image  el_before_av_image '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-171 avia-img-lazy-loading-not-171 avia_image ' src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-total-gallons-1024x979_4.jpg\" alt='' title='meter-face-total-gallons-1024x979_4'  height=\"979\" width=\"1024\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-total-gallons-1024x979_4.jpg 1024w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-total-gallons-1024x979_4-300x287.jpg 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-total-gallons-1024x979_4-768x734.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-total-gallons-1024x979_4-705x674.jpg 705w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpfxbhoa-3f1bc3c14cae6a60404901906a499ce0\">\n.avia-image-container.av-lpfxbhoa-3f1bc3c14cae6a60404901906a499ce0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lpfxbhoa-3f1bc3c14cae6a60404901906a499ce0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lpfxbhoa-3f1bc3c14cae6a60404901906a499ce0 av-styling- avia-align-center  avia-builder-el-8  el_after_av_image  el_before_av_image '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-170 avia-img-lazy-loading-not-170 avia_image ' src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-gpm-1024x928_5.jpg\" alt='' title='meter-face-gpm-1024x928_5'  height=\"928\" width=\"1024\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-gpm-1024x928_5.jpg 1024w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-gpm-1024x928_5-300x272.jpg 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-gpm-1024x928_5-768x696.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-gpm-1024x928_5-705x639.jpg 705w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpfxbttf-5daff116f465646046f6940b2984fba7\">\n.avia-image-container.av-lpfxbttf-5daff116f465646046f6940b2984fba7 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lpfxbttf-5daff116f465646046f6940b2984fba7 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lpfxbttf-5daff116f465646046f6940b2984fba7 av-styling- avia-align-center  avia-builder-el-9  el_after_av_image  el_before_av_textblock '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-169 avia-img-lazy-loading-not-169 avia_image ' src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-Software-Version-1024x931_6.jpg\" alt='' title='Meter-Face-Software-Version--1024x931_6'  height=\"931\" width=\"1024\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-Software-Version-1024x931_6.jpg 1024w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-Software-Version-1024x931_6-300x273.jpg 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-Software-Version-1024x931_6-768x698.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/Meter-Face-Software-Version-1024x931_6-705x641.jpg 705w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lpfxcebq-dec558e2234bcdd1e40e0f4c3e2347b1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>3 of 3 Meter Screens (Software Version)<br \/>\nYour water meter has \u201cselection button\u201d that looks like a fingerprint on the face of the water meter. You can press the fingerprint until a gallons per minute (gpm) screen indicates how much water per minute is passing through the meter currently.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpfxcp1b-02c0d153f8df6a926d0b41526de28291\">\n.avia-image-container.av-lpfxcp1b-02c0d153f8df6a926d0b41526de28291 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lpfxcp1b-02c0d153f8df6a926d0b41526de28291 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lpfxcp1b-02c0d153f8df6a926d0b41526de28291 av-styling- avia-align-center  avia-builder-el-11  el_after_av_textblock  el_before_av_textblock '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-168 avia-img-lazy-loading-not-168 avia_image ' src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-indicators.png\" alt='' title='meter-face-indicators'  height=\"228\" width=\"1314\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-indicators.png 1314w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-indicators-300x52.png 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-indicators-1030x179.png 1030w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-indicators-768x133.png 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/11\/meter-face-indicators-705x122.png 705w\" sizes=\"(max-width: 1314px) 100vw, 1314px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lpfxdt6a-11c0cb0700520f7095d43e61e756fe47 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Look at the meter face for notification indicators: If the faucet indicator is illuminated, proceed to Step 2. If the circular indicator is not illuminated, indicating water is not moving when you view it, then possibly your issue was a short term scenario and was a result of something unknowingly left on or possibly a toilet(s) that has faulty internal parts that is letting water seep by periodically and goes unnoticed. If your meter water usage indicator was not illuminated indicating water usage, you still may want to monitor your toilets to make sure they are not allowing water usage when they are not being used.<\/p>\n<p><strong>Step 2 \u2013 If your meter\u2019s water usage indicator (water faucet) is illuminated and you are sure you are not using water inside the residence, then begin tracing possible leaks from the meter to your faucets and toilets.<\/strong><\/p>\n<p>If possible, find a water shut off valve at your residence that will separate the water supply from the water meter to the house. The normal areas of shut off valves will be around your hot water heater, or where the water service line coming from the water meter enters the foundation of your home in the basement or crawl space. If you can shut off this valve and the (faucet) water usage indicator is still illuminated, then your water loss is probably between the water meter and the valve you shut off. At this point, look for signs of a water leak in your yard. Common areas that water leaks go undetected longer than normal are under concrete driveways, at the foundation of the house where the water is carried away underground by drains, or about two feet in front of the water meter box on the residence side. If you notice an area of spongy, wet soil around the water meter box when other areas in your yard are dry, then please call Milcrofton Utility District at 615-794-5947. If you hear a water leaking noise or see water spraying, flowing, or moving in the water meter box during your review then please call Milcrofton Utility District at 615-794-5947. The higher the GPM screen indicates your gallons per minute the higher the water usage on your next monthly bill will be.<\/p>\n<p><strong>Step 3 \u2013 If you did Step 2 successfully and the meter showed no usage or could not separate the plumbing in the yard and the residence then perform the following.<\/strong><\/p>\n<p>Turn the valve on again that you turned off in Step 2 (this is the valve at your house that you turned off to separate the house from the water line in your yard). Visit the water meter again and verify the meter still shows water usage on indicator. If this faucet indicator is illuminated you may want to look under the crawl space for any leaking pipes that could go unnoticed. Water usage from faucets and normal household appliances such as washing machines should be easily identifiable by noise or other signs of water leakage. Toilets are a main reason for unknown water usage inside a residence. You may try food coloring in the holding tank of the toilet to see if it seeps into the toilet bowl. A quick test that could be performed as well to prove a toilet is working improperly is to turn off all the shutoff valves that supply water to each toilet (these normally are the chrome valves directly under your toilets) in your home and again visit the water meter. Is the faucet indicator still illuminated? If the answer is no, then one of the toilets is likely the problem. If the answer is yes, and the meter gallons registered is still increasing, you may feel more comfortable calling a licensed plumber.<\/p>\n<p><strong>Please remember these items:<\/strong><\/p>\n<ol>\n<li>A call from our Customer Service Representatives does not necessarily mean your water leak is a large one at the current time or that you actually have a leak. The call indicates the meter showed 24 hours of consecutive hourly usage no matter if it was very small amount of water usage or a large amount of water usage. Unfortunately, some leaks will be larger when you receive your bill.<\/li>\n<li>Never do any work inside a water meter box other than turning the water valve on or off. District employees perform all leak repairs inside the box. Homeowners and plumbers that remove the water meter from the meter box are subject to fines. Please call the office at 615-794-5947 if you have any questions.<\/li>\n<\/ol>\n<\/div><\/section><br \/>\n<div  class='hr av-7soal-a83a0d8c5922151b20277d78b86e3ebc hr-default  avia-builder-el-13  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-lpfxf4ow-6f4628418c86bd544a7f158fcceea409 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>I have determined that I have a leak, and my bill is a higher amount than usual. What should I do?<\/strong><\/p>\n<p>If you have confirmed a leak, and your bill is higher than usual, the most important thing you can do is stop\/repair the leak.<\/p>\n<p>If the due date for your water bill is coming soon, please pay the bill, even if repairs have not been completed. This will prevent your water service from being disconnected after the final due date and a $50 disconnection fee being assessed to your account. If the bill is too high for you to pay in full, please stop by our office to set up a payment arrangement. This will provide you more time to pay beyond the scheduled disconnect date. A partial payment is required to set up a payment arrangement, and this can only be done in person, at our office.<\/p>\n<p>Once your repairs are complete, an adjustment to your bill may be possible.<\/p>\n<p>If you are a sewer customer then please contact your sewer provider for their policy of a possible sewer adjustment. These adjustments are determined by the appropriate sewer authority.<\/p>\n<p><strong>Please note:<\/strong> If you have confirmed a leak but not yet received a higher water bill, you may choose to wait until after receiving your next bill to inquire about an adjustment. Leak adjustments are provided once every 12 month period.<\/p>\n<\/div><\/section><\/p><\/div>\n<div  class='flex_column av-131u9-b85c53716469d522c12820ee33b5f103 av_one_third  avia-builder-el-15  el_after_av_two_third  avia-builder-el-last  flex_column_div  '     ><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-165","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/comments?post=165"}],"version-history":[{"count":9,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages\/165\/revisions"}],"predecessor-version":[{"id":567,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages\/165\/revisions\/567"}],"wp:attachment":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/media?parent=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}