{"id":408,"date":"2023-12-05T15:13:16","date_gmt":"2023-12-05T15:13:16","guid":{"rendered":"https:\/\/milcrofton.gov\/milcrofton_newsite\/?page_id=408"},"modified":"2023-12-21T16:28:22","modified_gmt":"2023-12-21T16:28:22","slug":"leaks-and-outages","status":"publish","type":"page","link":"https:\/\/milcrofton.gov\/milcrofton_newsite\/leaks-and-outages\/","title":{"rendered":"Leaks and Outages"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_two_third  avia-builder-el-first   container_wrap fullsize'  >\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70\">\n#top #wrap_all .avia-slideshow .av-slideshow-caption.av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 .avia-caption-title{\nfont-size:44px;\ncolor:#ffffff;\n}\n#top .avia-slideshow .av-slideshow-caption.av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 .avia-caption-content{\nfont-size:22px;\ncolor:#ffffff;\n}\n#top .avia-slideshow .av-slideshow-caption.av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 .avia-caption-content p{\nfont-size:22px;\n}\n<\/style>\n<div  class='avia-slideshow av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70 avia-slideshow-no scaling av_slideshow_full avia-fade-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 38.636363636364%;'><li  class='avia-slideshow-slide av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-lozyrh0y-ff5af3e8288bb4499d9993b68dd99b70__0 caption_fullwidth caption_bottom'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title '  itemprop=\"name\" >LEAKS AND OUTAGES<\/h2><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" class=\"wp-image-574 avia-img-lazy-loading-not-574\"  src=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS.jpg\" width=\"2200\" height=\"850\" title='subpageheaders_LEAKS' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS.jpg 2200w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS-300x116.jpg 300w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS-1030x398.jpg 1030w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS-768x297.jpg 768w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS-1536x593.jpg 1536w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS-2048x791.jpg 2048w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS-1500x580.jpg 1500w, https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/subpageheaders_LEAKS-705x272.jpg 705w\" sizes=\"(max-width: 2200px) 100vw, 2200px\" \/><div class='av-section-color-overlay' style='opacity: 0.3; background-color: #000000; '><\/div><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-408'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1qahp-fbea974ffbeabfcd1bdda89c9cdb502b av_two_third  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><p><section  class='av_textblock_section av-lpfwv202-6e0273b49127359fe5f7b122f45791e9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Please let us know if\u00a0 you are experiencing low water pressure or suspect a leak.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-lpsi6k0z-4dcafb8c1094f7c3d1e56743fbc959c3-wrap avia-button-left  avia-builder-el-3  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/milcrofton.gov\/milcrofton_newsite\/contact-us\/'  class='avia-button av-lpsi6k0z-4dcafb8c1094f7c3d1e56743fbc959c3 avia-icon_select-yes-right-icon avia-size-x-large avia-position-left av-icon-on-hover avia-color-theme-color'  ><span class='avia_iconbox_title' >CONTACT US<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue875' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div>\n<div  class='flex_column av-131u9-b85c53716469d522c12820ee33b5f103 av_one_third  avia-builder-el-4  el_after_av_two_third  el_before_av_two_third  flex_column_div  '     ><p><section  class='av_textblock_section av-lqe8epg5-dae7ac88b20e699466e4fa69cc548cad '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Need information on using the customer Portal? Download information here.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-lqe8fgd3-9233538c52aa79fa821b8d41a90ab4c0-wrap avia-button-left  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-content\/uploads\/2023\/12\/Portal-Guide.pdf'  class='avia-button av-lqe8fgd3-9233538c52aa79fa821b8d41a90ab4c0 avia-icon_select-yes-right-icon avia-size-x-large avia-position-left av-icon-on-hover avia-color-theme-color'  ><span class='avia_iconbox_title' >DOWNLOAD PORTAL GUIDE<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue875' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div>\n<div  class='flex_column av-17befk-d7f2571ad38bef8271f9d3be3867e0cc av_two_third  avia-builder-el-7  el_after_av_one_third  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-lpsiblc9-e1024461599205e99892e6e61a31b3cc '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>FAQ on Leaks and Outages<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpsihaio-da4b510ad6ceb15bb120c6905d2d582a\">\n#top .togglecontainer.av-lpsihaio-da4b510ad6ceb15bb120c6905d2d582a p.toggler .toggle_icon{\ncolor:#007798;\nborder-color:#007798;\n}\n#top .togglecontainer.av-lpsihaio-da4b510ad6ceb15bb120c6905d2d582a p.toggler .toggle_icon > span{\ncolor:#007798;\nborder-color:#007798;\n}\n<\/style>\n<div  class='togglecontainer av-lpsihaio-da4b510ad6ceb15bb120c6905d2d582a av-elegant-toggle  avia-builder-el-9  el_after_av_textblock  el_before_av_toggle_container  toggle_close_all' >\n<section class='av_toggle_section av-lpsih6sh-8858db18b1b97de79dec538c6be41162'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>How will you notify me of planned outages?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We notify our customers through calling and emailing. So, ensure your information is up-to-date by calling us at <a href=\"tel:6157945947\">(615) 794-5947<\/a> or logging into your <a href=\"https:\/\/milcrofton.epayub.com\/\" target=\"_blank\" rel=\"noopener\">account<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpsimka0-68a7ab330c6db1fb3a307afc77add837\">\n#top .togglecontainer.av-lpsimka0-68a7ab330c6db1fb3a307afc77add837 p.toggler .toggle_icon{\ncolor:#007798;\nborder-color:#007798;\n}\n#top .togglecontainer.av-lpsimka0-68a7ab330c6db1fb3a307afc77add837 p.toggler .toggle_icon > span{\ncolor:#007798;\nborder-color:#007798;\n}\n<\/style>\n<div  class='togglecontainer av-lpsimka0-68a7ab330c6db1fb3a307afc77add837 av-elegant-toggle  avia-builder-el-10  el_after_av_toggle_container  el_before_av_toggle_container  toggle_close_all' >\n<section class='av_toggle_section av-lpsimfvu-08b9a8a13d0d59f5f13d83236c11cb40'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>Is my water safe to drink?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>YES.\u00a0 We are continually taking samples and testing from multiple areas throughout our water system.\u00a0 Our staff reports testing results to comply with our regulations. You can view the water <a href=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/about\/#waterquality\" target=\"_blank\" rel=\"noopener\">reports here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpsioc5o-16ba2e9c145dff6715c795a4e2169635\">\n#top .togglecontainer.av-lpsioc5o-16ba2e9c145dff6715c795a4e2169635 p.toggler .toggle_icon{\ncolor:#007798;\nborder-color:#007798;\n}\n#top .togglecontainer.av-lpsioc5o-16ba2e9c145dff6715c795a4e2169635 p.toggler .toggle_icon > span{\ncolor:#007798;\nborder-color:#007798;\n}\n<\/style>\n<div  class='togglecontainer av-lpsioc5o-16ba2e9c145dff6715c795a4e2169635 av-elegant-toggle  avia-builder-el-11  el_after_av_toggle_container  el_before_av_toggle_container  toggle_close_all' >\n<section class='av_toggle_section av-lpsiob06-f44c22c299e3a915fc49b5cabecb4ecd'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>Why does my water appear cloudy?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Air in the water can make it appear cloudy. Fill a container with the water and let it sit for a minute as it clears from the bottom up. If it is still cloudy after this, please <a href=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> immediately.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-14sy9c-f42609fcd4c1dcbf2fc2ab9e6b829652\">\n#top .togglecontainer.av-14sy9c-f42609fcd4c1dcbf2fc2ab9e6b829652 p.toggler .toggle_icon{\ncolor:#007798;\nborder-color:#007798;\n}\n#top .togglecontainer.av-14sy9c-f42609fcd4c1dcbf2fc2ab9e6b829652 p.toggler .toggle_icon > span{\ncolor:#007798;\nborder-color:#007798;\n}\n<\/style>\n<div  class='togglecontainer av-14sy9c-f42609fcd4c1dcbf2fc2ab9e6b829652 av-elegant-toggle  avia-builder-el-12  el_after_av_toggle_container  el_before_av_toggle_container  toggle_close_all' >\n<section class='av_toggle_section av-uyhgg-e0d8a9d6eaabcc2b704db04585f97707'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>What might happen after an outage<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After a water main break, the rush of new water into the repaired system can stir up sediments and can cause discoloration. This may also introduce air that can make the water appear cloudy. This is all normal after any water line repair and your water is safe.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lqe8l64z-d4e480c9abea791691727ec52b889840\">\n#top .togglecontainer.av-lqe8l64z-d4e480c9abea791691727ec52b889840 p.toggler .toggle_icon{\ncolor:#007798;\nborder-color:#007798;\n}\n#top .togglecontainer.av-lqe8l64z-d4e480c9abea791691727ec52b889840 p.toggler .toggle_icon > span{\ncolor:#007798;\nborder-color:#007798;\n}\n<\/style>\n<div  class='togglecontainer av-lqe8l64z-d4e480c9abea791691727ec52b889840 av-elegant-toggle  avia-builder-el-13  el_after_av_toggle_container  el_before_av_hr  toggle_close_all' >\n<section class='av_toggle_section av-lqe8l4ma-3d25d2af14db2c602e158e19f31b836f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>How do I read my meter<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Understanding your meter is important. We&#8217;ve put together this helpful guide <a href=\"https:\/\/milcrofton.gov\/milcrofton_newsite\/how-to-read-your-meter\/\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpslkh8b-fb6c6a9a5de2f3becfe1b1c8d2803828\">\n#top .hr.hr-invisible.av-lpslkh8b-fb6c6a9a5de2f3becfe1b1c8d2803828{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-lpslkh8b-fb6c6a9a5de2f3becfe1b1c8d2803828 hr-invisible  avia-builder-el-14  el_after_av_toggle_container  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-lpsljza5-b1598d2dcaae4c0e34b5d7c73cbad4b7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Have you experienced a leak? Go to the form below to request an adjustment.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpslkw1a-9dd78b208dbfe299d799b06275abb9d3\">\n#top .hr.hr-invisible.av-lpslkw1a-9dd78b208dbfe299d799b06275abb9d3{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-lpslkw1a-9dd78b208dbfe299d799b06275abb9d3 hr-invisible  avia-builder-el-16  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-lpsiwvw2-977c409766d93cf37cde95a82ddf8b85-wrap avia-button-left  avia-builder-el-17  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/milcrofton.gov\/milcrofton_newsite\/leak-adjustment\/'  class='avia-button av-lpsiwvw2-977c409766d93cf37cde95a82ddf8b85 avia-icon_select-yes-right-icon avia-size-x-large avia-position-left avia-color-theme-color'  ><span class='avia_iconbox_title' >LEAK ADJUSTMENT FORM<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue875' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-408","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages\/408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/comments?post=408"}],"version-history":[{"count":15,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages\/408\/revisions"}],"predecessor-version":[{"id":575,"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/pages\/408\/revisions\/575"}],"wp:attachment":[{"href":"https:\/\/milcrofton.gov\/milcrofton_newsite\/wp-json\/wp\/v2\/media?parent=408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}