Service Calls

Please contact our office if you require a service call. You may wish to read our FAQ page first.

A fee may apply for turning on or off your water service.

  • During normal business hours (7:30 am – 4:00 pm) – $50
  • After hours – $75

If you have any other service call related requests, please contact our office at (615) 794-5947.

Backflow Device

Protecting the water system for all of our customers is top priority at Milcrofton. Here’s some information to familiarize yourself to help keep the public water supply as safe as possible. Please let us know of any potential cross connections or give us a call to help clarify any concerns. Our Water Quality Coordinator, Ryan Douglas, can be reached at (615) 716-2276. Milcrofton’s Cross Connection flyer may help further explain the need for backflow devices.

MUD Cross Connection Flyer

If you need further information on installing a Reduced Pressure Backflow Preventer please click here: BACKFLOW DETAIL