Milcrofton Utility District provides pure and clean drinking water to residents of eastern Williamson County.

Here are a few quick facts about Milcrofton.

  • Established June 7, 1971
  • Serves over 11,200 water customers
  • Maintains over 330 miles of water mains which includes 600+ hydrants, 13 water tanks, and 10 pumping stations
  • Digitally mapped locations of entire system using GIS
  • Ultrasonic water meters for best overall accuracy
  • Advanced Meter Infrastructure reporting hourly meter reads available to our customers through our portal with configurable alerts
  • Hydraulic Water Model of system used in planning and sizing of the system

Hours and Location

Office Address

6333 Arno Rd, Franklin, TN 37064

Phone Number (Normal and After Hours): (615) 794-5947

Phone Number (After Hours Emergency): (615) 879-8285

Fax Number: (615) 791-9872

General Email Inquiry: info@milcrofton.gov

Office and Drive Thru Hours

Monday – Friday, 7:30 am – 4:00 pm

Holiday Closures

November 23 & 24, 2023 – Thanksgiving Holiday

December 25 & 26, 2023 – Christmas Holiday

January 1, 2024 – New Year’s Day

March 29, 2024 – Good Friday

May 27, 2024 – Memorial Day

July 4, 2024 – Independence Day

September 2, 2024 – Labor Day

November 28 & 29, 2024 – Thanksgiving Holiday

December 24 & 25, 2024 – Christmas Holiday


Milcrofton Utility District started over 45 years ago. Here are a few facts about Milcrofton.

  • In 1972, Milcrofton Utility District was to provide water to local farmers and families in the Millview and Clovercroft communities.
  • Milcrofton originally treated water from wells located within the District.
  • In the early 1970’s – Williamson County outlined the water districts which today form Milcrofton Utility District, HB&TS Utility District, Mallory Valley Utility District, Nolensville College Grove Utility District, City of Franklin, City of Brentwood, and the City of Fairview all located within Williamson County.
  • Harpeth Valley Utilities District supplies water to Milcrofton where it travels underground all the way from the Cumberland River in Nashville.
  • From the Harpeth Valley Utilites District water plant to the first Milcrofton customer the water travels underground 20 miles to the center of Milcrofton’s chartered service area.
  • The service area of Milcrofton Utility District is 94.2 square miles.
  • Milcrofton has over 330 miles of water mains to reach over 11,000 metered connections servicing a population over 32,000 people.
  • Milcrofton was awarded in 2019 Award of Excellence for Medium Size Distribution System by the American Water Works Association (AWWA).
  • Milcrofton was awarded in 2020 the Governor’s Environmental Stewardship Award for Water Quality.
  • Milcrofton has scored a 100% on our last three Sanitary Survey conducted by the State of Tennessee.
  • We’ve averaged a 99% for the last decade in our Sanitary Survey scores.
  • MOODY’S Investors Service rated Milcrofton Utility District in 2015 Tennessee revenue bonds to Aa2.
  • Today – Milcrofton’s service crew manages the day to day maintenance operations 24 hours a day, 7 days a week, 365 days a year to provide safe potable drinking water to all its customers.


Milcrofton Utility District Board of Directors

Employment Opportunities

Thank you for your interest in employment at Milcrofton. We are not currently hiring, but please check back for opportunities.


May 20, 2021 – We want to congratulate our very own Kevin Davis, Operations Supervisor, for winning Tennessee Association of Utility Districts – Water Operator of the Year Award. Kevin’s hard work for our system was recognized and honored through this award. We’re proud of him and congratulate him on receiving this honor. Kevin is pictured on the left receiving his award from TAUD President – Pat Riley.

December 8, 2020
Milcrofton Utility District Receives: 2020 Greater Nashville Regional Council (GNRC) – Excellence in Public Works & Utility Infrastructure Award

2020 GNRC Award Recipient

June 2, 2020
2020 Governor’s Environmental Stewardship Award Winners Announced (Milcrofton was selected as the winner of the Water Quality category):

American Water Works Association 2019 Award of Excellence for Medium Size Distribution System in Tennessee. Story here.

Other Awards & Articles

TDEC Video Explanation of Award 8/17/2020
2020 Governor’s Award Press Release
2020 Winner Summaries
Williamson Herald article

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