^*A temporary hydrant must be in place on the property owner’s side of the meter box before the water meter will be set and service started with Milcrofton.

I hereby make application to Milcrofton Utility District for water service as indicated above at my property at the above service address. In consideration for the provision of water service, I agree as follows:

1. The customer agrees to abide by the District’s Rules and Regulations governing water service to its customers which Rules and Regulations are incorporated in this Contract. The District’s Rules and Regulations may be amended from time to time, and all amendments shall become a part of this Contract at the time of their adoption. A temporary hydrant will be in place on the property owner's side of the meter box before the water meter will be set and service started with Milcrofton.
2. The customer agrees to pay the District for water service at the rates set forth in the District’s Schedule of Fees and Charges and to pay all other applicable fees and charges in the District’s Rules and Regulations.
3. Water bills must be paid in accordance with the District’s Rules and Regulations. Presently, water bills must be paid on or before the discount date shown on the bill to obtain the net rate; otherwise, the gross rate shall apply. Failure to receive a bill will not release a customer from his or her payment obligation or extend the discount date. Water bills are payable by mail to the address shown on the bill, in person at the District’s business office or by automatic bank draft. In the event a bill is not paid on or before the tenth (10th) day after the discount date, the customer’s service may be discontinued without further notice. Should a final date for payment of a bill at the net rate fall on a Saturday, Sunday or a holiday, the next business day following the final date will be the last day to obtain the net rate. A net remittance received by mail after the time limit for payment at the net rate will be accepted by the District if the envelope is date-stamped on or before the final date for payment of the net amount.
4. Cross Connections - Any physical arrangement whereby the District's public water system may be connected, directly or indirectly, with any other water supply is not permitted, unless the connection device has been approved by the Tennessee Department of Health and is placed and used under the direct approval of the District. Backflow prevention devices are to be installed and maintained by the customer. The District to maintain compliance with the State of Tennessee will annually test the backflow device to ensure it functions correctly to maintain the safety of the water system.
5. The customer agrees to install and maintain at his or her own expense all water service lines past the District’s meter on his or her property in accordance with the District’s Rules and Regulations.
6. The customer agrees that the District shall not be liable for damages resulting from a failure to supply a sufficient quantity of water or a failure to supply water of any particular quality. The District makes no representation that its water supply will be sufficient for protection against fire damages to the customer’s premises, and the customer agrees that the District shall not be liable for any damages to the customer’s premises resulting from a lack of water for protection.
7. The customer agrees that the District shall not be liable for any damages resulting from high pressure, low pressure or fluctuations in pressure in the District’s water distribution system.
8. After the termination of water service, the customer agrees to pay all outstanding charges and costs under the District’s Rules and Regulations including invoices, costs of repair of the District’s meter or facilities, invoices for statements and late penalties, unpaid fees and charges, interest on all such obligations at the maximum legal rate, and court costs and reasonable attorney fees in the event the District shall employ the service of an attorney to collect such outstanding amounts.
9. If a domestic only customer installs an irrigation system after entering into this Contract for water service, the customer agrees to notify the District that the customer has installed an irrigation system. As of 8/28/2024 any newly installed irrigation system is required to have a separate irrigation meter.

Please note service will begin the following or future business day.

“The following information is requested by the Federal Government in order to monitor compliance with Federal Laws prohibiting discrimination against applicants seeking to participate in this program. You are not required to furnish this information, but are encouraged to do so. This information will not be used in evaluating your application or to discriminate against you in any way. However, if you choose not to furnish it, we are required to note the race/national origin or individual applicants on the basis of visual observation or surname.” For more information, see our Accessibility page.

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