• START WATER SERVICE

Start Water Service

Please complete the form below to begin service.

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This Application Is For

*A temporary hydrant must be in place on the property owner’s side of the meter box before the water meter will be set and service started with Milcrofton.

 
Customer Name
Service Address
Is your mailing address the same as the service address?
 
 

I hereby make application to Milcrofton Utility District for water service as indicated above at my property at the above service address. In consideration for the provision of water service, I agree as follows:

  1. The customer agrees to abide by the District’s Rules and Regulations governing water service to its customers which Rules and Regulations are incorporated in this Contract. The District’s Rules and Regulations may be amended from time to time, and all amendments shall become a part of this Contract at the time of their adoption. A temporary hydrant will be in place on the property owner's side of the meter box before the water meter will be set and service started with Milcrofton.
  2. The customer agrees to pay the District for water service at the rates set forth in the District’s Schedule of Fees and Charges and to pay all other applicable fees and charges in the District’s Rules and Regulations.
  3. Water bills must be paid in accordance with the District’s Rules and Regulations. Presently, water bills must be paid on or before the discount date shown on the bill to obtain the net rate; otherwise, the gross rate shall apply. Failure to receive a bill will not release a customer from his or her payment obligation or extend the discount date. Water bills are payable by mail to the address shown on the bill, in person at the District’s business office or by automatic bank draft. In the event a bill is not paid on or before the tenth (10th) day after the discount date, the customer’s service may be discontinued without further notice. Should a final date for payment of a bill at the net rate fall on a Saturday, Sunday or a holiday, the next business day following the final date will be the last day to obtain the net rate. A net remittance received by mail after the time limit for payment at the net rate will be accepted by the District if the envelope is date-stamped on or before the final date for payment of the net amount.
  4. The customer agrees to install and maintain at his or her own expense all water service lines past the District’s meter on his or her property in accordance with the District’s Rules and Regulations.
  5. The customer agrees that the District shall not be liable for damages resulting from a failure to supply a sufficient quantity of water or a failure to supply water of any particular quality. The District makes no representation that its water supply will be sufficient for protection against fire damages to the customer’s premises, and the customer agrees that the District shall not be liable for any damages to the customer’s premises resulting from a lack of water for protection.
  6. The customer agrees that the District shall not be liable for any damages resulting from high pressure, low pressure or fluctuations in pressure in the District’s water distribution system.
  7. After the termination of water service, the customer agrees to pay all outstanding charges and costs under the District’s Rules and Regulations including invoices, costs of repair of the District’s meter or facilities, invoices for statements and late penalties, unpaid fees and charges, interest on all such obligations at the maximum legal rate, and court costs and reasonable attorney fees in the event the District shall employ the service of an attorney to collect such outstanding amounts.
  8. If a domestic only customer installs an irrigation system after entering into this Contract for water service, the customer agrees to notify the District that the customer has installed an irrigation system.

 

Please note service will begin the following or future business day.

 
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“The following information is requested by the Federal Government in order to monitor compliance with Federal Laws prohibiting discrimination against applicants seeking to participate in this program. You are not required to furnish this information, but are encouraged to do so. This information will not be used in evaluating your application or to discriminate against you in any way. However, if you choose not to furnish it, we are required to note the race/national origin or individual applicants on the basis of visual observation or surname.” For more information, see our Accessibility page.

 
Race (Mark one or more)
 

SPOUSE

 
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Spouse Name

Once you submit this form, you will be redirected to a page where you can make your $100 non-refundable application fee. Enter account number "onlinemr".

Please remember when signing up for service, that your service will not begin, until the following or future business day. We conduct service orders such as disconnects and start new customer service the following business day.

Alternative Methods To Initiate Service

You may also begin water service with Milcrofton by completing our PDF form. Please download, print, and complete the Application For Water Service.

For account type, place a check on whether this service is for Domestic, Domestic and Irrigation, or Irrigation only. Please see Backflow Detail for requirements as of January 23, 2020.

Optional Automatic Draft

If you are interested in the free Automatic Draft Program that ensures your bill is paid on time each month, please download and follow the instructions on the Automatic Draft Program Signup Form. Don’t forget to include a voided check.

Getting it to us

When complete and signed, you may submit the application and non-refundable application fee ($100.00/Check, Cash, or Credit Card/MC, VS or Discover w/Convenience Fee) by one of the following methods. If your property has a separate Irrigation meter you will need to fill out 2 water applications and pay $200.00.

Mail: Milcrofton Utility District, 6333 Arno Road Franklin, TN 37064-7902 (Water Application, Copy of Driver’s License & Check)

Or: Stop by our office at 6333 Arno Road Franklin, TN 37064-7902 between the hours of 7:30 am and 4:00 pm

Fax: 615-791-9872 (Water Application & Copy of Driver’s License) Then call to pay the Non-Refundable Application Fee with a Credit/Debit Card (MC, VS or Discover) with a Convenience Fee

E-Mail: info@milcrofton.gov (Water Application & Copy of Driver’s License in a PDF) Then call to pay the Non-Refundable Application Fee with a Credit/Debit Card (MC, VS or Discover) with a Convenience Fee